Privacy Policy

Palindrome Genetics (“Palindrome Genetics,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information processed through our platform.

This Privacy Policy explains how information is collected, used, stored, and protected when users access the Palindrome Genetics website and analytics platform.

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By using this website or platform, you agree to the practices described in this Privacy Policy.

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1. Overview of the Platform

Palindrome Genetics provides a genomic analytics platform designed to analyze genetic variant data and biological pathway relationships.

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The platform allows users to:

• upload genetic data files
• analyze genetic variant information
• review pathway analysis and variant interpretations
• access educational or informational genetic insights

Palindrome Genetics does not provide medical services, does not diagnose medical conditions, and does not operate a clinical laboratory.

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2. Information We Do NOT Collect

Palindrome Genetics is designed to minimize personal data collection.

The platform does not require or store personally identifiable health information such as:

• full name
• medical records
• patient charts
• clinical diagnoses
• social security numbers
• insurance information

The platform is structured so that genetic analysis data is associated with test identifiers rather than personal identities.

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3. Test Identifiers Instead of Personal Data

When genetic data is processed through the platform, results may be associated with a test number or unique identifier.

These identifiers allow users to retrieve results without attaching personal identifying information to the genetic data.

Palindrome Genetics does not require that test identifiers contain personal details and does not attempt to link identifiers to individual identities.

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4. Genetic Data Processing

Users may upload genetic data files to the platform for analysis.

Examples of supported formats may include:

• SNP variant files
• genotype datasets
• CSV genetic variant lists
• VCF genome variant files

These files are processed by the platform’s analytics engine to generate pathway and variant insights.

Palindrome Genetics does not alter or modify raw genetic data uploaded by users.

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5. Storage of Uploaded Data

Uploaded genetic files may be temporarily stored for processing and platform functionality.

However, the platform is designed to avoid storing genetic data with personal identifying information.

Any stored genetic information is linked only to a system-generated identifier or test number.

Users should avoid including personal identifying information in file names or uploaded datasets.

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6. HIPAA and Medical Records

Palindrome Genetics is not a healthcare provider and does not collect or maintain protected health information as defined under the Health Insurance Portability and Accountability Act (HIPAA).

Users should not upload medical records, patient files, or clinical data containing identifiable health information.

The platform is intended for genetic analytics and informational use, not for storing medical records.

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7. Cookies and Website Analytics

Like most modern websites, Palindrome Genetics may use cookies and analytics tools to improve website functionality and understand how visitors interact with the platform.

Cookies may be used to:

• maintain session functionality
• improve website performance
• analyze general website usage patterns

These tools do not collect genetic data or personal medical information.

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8. Platform Security

Palindrome Genetics implements reasonable technical and organizational safeguards to protect information processed through the platform.

These safeguards may include:

• encrypted data transmission
• secure server infrastructure
• restricted administrative access
• platform monitoring and logging

No online platform can guarantee absolute security, but we take reasonable steps to protect data handled by the system.

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9. Third-Party Laboratory Services

Palindrome Genetics may integrate with independent laboratories that perform genetic testing.

If users order laboratory tests through external providers, those laboratories maintain their own privacy policies and data handling practices.

Palindrome Genetics does not control how third-party laboratories store or process personal information.

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10. Data Sharing

Palindrome Genetics does not sell user genetic data.

Genetic information processed by the platform may only be shared:

• with the user who uploaded the data
• with authorized practitioners associated with the data
• as required by law

The platform does not use genetic data for advertising purposes.

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11. User Responsibilities

Users are responsible for ensuring that uploaded files do not contain unnecessary personal identifying information.

If genetic files include identifiable information, users should remove that information prior to uploading.

Palindrome Genetics is designed to operate using anonymous test identifiers rather than personal identity data.

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12. Data Retention

Genetic data may be retained only as long as necessary to provide platform functionality and analysis services.

Users may request removal of uploaded data associated with their identifiers where technically feasible.

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13. Children’s Privacy

Palindrome Genetics services are not directed toward children under the age of 18.

We do not knowingly collect personal information from children.

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14. Changes to This Privacy Policy

Palindrome Genetics may update this Privacy Policy from time to time.

Updated versions will be posted on this page with the revised date.

Continued use of the platform after changes constitutes acceptance of the updated policy.

15. Contact Information

If you have questions about this Privacy Policy, you may contact:

Palindrome Genetics
Website: https://palindromegenetics.com